Privacy Policy

1. Data controller

Clash Creation Ltd. (“Clash”, “we”, “us”) is the data controller. We are registered in England and Wales and comply with UK GDPR, EU GDPR, and PECR. For any data-related queries, contact us at privacy@clash.cc.

2. What we collect

Information you give us

When you apply for a program, book a call, or use our ROI calculator, we collect your name, email address, company name, role, and any project details you share. This is processed under legitimate interest to evaluate fit and provide a tailored response.

Information collected automatically

We use anonymised analytics to understand how visitors interact with this site. This includes page views, scroll depth, and referral source. IP addresses are truncated and stored for a maximum of 90 days. We do not build individual user profiles from this data.

3. How we use your data

• To respond to program enquiries and application forms
• To deliver the services outlined in your Statement of Work
• To send occasional updates about Clash (you can unsubscribe at any time)
• To improve site performance and fix issues
• To comply with legal and regulatory obligations

4. Cookies

Essential cookies

Required for site functionality, session management, and security. These cannot be disabled.

Analytics cookies

Used to measure aggregate site performance. You can opt out of these via the cookie banner or your browser settings. We do not use advertising or remarketing cookies.

5. Data sharing

We do not sell your data. We may share limited information with trusted service providers (e.g. hosting, analytics, payment processing) who are contractually bound to the same data protection standards. Client project data and creative deliverables are treated as strictly confidential.

6. Data retention

We retain enquiry data for up to 24 months after last contact. Client engagement data is retained for the duration of the program plus 6 years for legal and accounting purposes. Analytics data is aggregated and anonymised within 90 days.

7. Your rights

Under UK and EU GDPR you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email privacy@clash.cc. We respond within 48 hours and resolve requests within 30 days.

8. Security

We implement access controls, encrypted storage, and audit trails across all systems. Any subcontractors handling data on our behalf are held to the same standards.

9. Supervisory authority

Our lead supervisory authority is the UK Information Commissioner's Office (ICO). You may raise concerns with the ICO at any time at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email to active program members. The “last updated” date at the top of this page reflects the most recent revision.